Career Information

James West
IT Field Service

Hard-working and detail-oriented IT professional with a strong technical and analytical background. Over 5 years of experience in IT field services, networking, and system administration. Proven ability to troubleshoot complex technical issues, manage multi-client environments, and support enterprise-level IT infrastructures. Adept at configuring networking equipment, firewalls, and IT security solutions to optimize business operations.

Work History
Field Service Technician
Digital Technology PartnersJan 2022 – Feb 2025

DTP was an Atlanta based MSP that was focused on the niche market of providing IT services to small dental office. My 3 years there helped me to hone my technical troubleshooting skills in all parts of the networking stack. My learning during these 3 years was split between field work and my slowly growing homelab

Structured Cabling Technician
Metropower / IntecMar 2018- Nov 2021

Both Metropower and Intec were focused on the structured cabling side of a networking infrastructure. I learned a variety of cabling related skills at this company. This was my first taste of modular patch panels along with a true 7-5 schedule.

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